Seasoned IT Professional recognized for delivering solutions that meet complex business requirements. A highly effective team player with excellent communication and interpersonal skills. Hands-on leadership style recognized for streamlining Information Technology departments by separating support tasks, standardizing work intake, and implementing best practices. Experience using Agile project management methodologies and Scrum processes to manage complex projects. Focused on creating the best possible end user experience. Able to handle multiple projects and deliver results above expectations. Enjoys complex IT problems and continuous process improvement.